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1.
65.050.9.214
C-24


    Colin, A.
    Managing change in organizations [Текст] : second edition / A. Colin. - Hertfordsh : Prentice Hall International, 1995. - 240 с. - ISBN 0-13-150954-3 : Б. ц.
    Содержание:
Preface xi
Managing change, creating effectiveness . - С .1
Introduction . - С .1
Case study: ABF Ltd . - С .7
A strategy f or change . - С .11
Management performance and learning . - С .12
Managing the changing organization effectively . - С .14
2 Management structures and management in action . - С .16
Introduction . - С .16
Management structures and management in action . - С .17
The entrepreneurial structure . - С .17
The functional structure . - С .18
The product structure . - С .18
The divisional structure . - С .19
The matrix structure . - С .20
The federal structure . - С .20
Management in action . - С .21
The dilemmas of organization . - С .23
Centralization versus decentralization . - С .23
Efficiency versus effectiveness . - С .26
Professionals versus line management . - С .29
Change versus stability . - С .32
Leadership and 'excellence . - С .33
Strategy and structure . - С .35
Managerial performance . - С .40
Concluding comment: management in action again . - С .42
3 Sustaining organizational effectiveness . - С .43
Blocks to problem-solving and change . - С .43
Perceptual blocks . - С .44
Emotional blocks . - С .44
Cultural blocks . - С .45
Environmental blocks . - С .46
Cognitive blocks . - С .46
Limits to problem-solving . - С .48
Organizations and rationality . - С .50
An example: organization and counter-rational behaviour . - С .53
Case study - CAC Consultants . - С .58
The 'problem . - С .58
The 'meeting . - С .59
Contingency, choice and organizational environments . - С .61
Organization design, resources and complexity . - С .64
Case study: International Engineering . - С .67
Criticisms of the contingency approach . - С .70
The innovative organization . - С .71
Concluding comment . - С .73
4 Diagnosing change . - С .74
Creating acceptance for change . - С .74
Monitoring performance, measuring effectiveness . - С .75
Efficiency and effectiveness . - С .76
Techniques for assessment . - С .80
Assessing organizational effectiveness: exercise . - С .80
Organizational diagnosis questionnaire . - С .90
Understanding the 'human dimension of change . - С .94
The change equation . - С .98
Case study: a European mass transit organization . - С .101
Case study: Health Service Trust . - С .103
Options for change . - С .109
Conclusions . - С .110
Concluding comment . - С .110
5 Managing major changes . - С .112
Introduction . - С .112
Managerial skills for effective organizational change . - С .113
Managing transitions . - С .113
Dealing with organizational culture: a major financial
institution . - С .117
The politics of organizational change . - С .121
Managing change . - С .123
Coping with organizational change . - С .124
Rebuilding self-esteem . - С .125
Concluding comments . - С .126
6 Managing corporate politics . - С .128
Introduction . - С .128
Corporate political tactics . - С .130
Case study: developing the professional role in aperiod of change . - С .130
Changing the culture . - С .134
Leadership and corporate politics . - С .134
Coping with conflict . - С .136
Some things that managers cannot do much about . - С .136
Some things that managers can do . - С .138
Some things that top managers can do . - С .138
Top management actions to support the implementationof major change . - С .139
Managing corporate politics . - С .140
7 Coping with change . - С .141
Introduction . - С .141
The coping cycle . - С .143
Stage 1: denial . - С .144
Stage 2: defence . - С .145
Stage 3: discarding . - С .146
Stage 4: adaptation . - С .147
Stage 5: internalization . - С .147
Coping with change . - С .148
Coping with change: issues to be faced . - С .148
Rebuilding self-esteem . - С .154
Providing information . - С .154
Give people time . - С .156
Involving people . - С .156
Advantages and disadvantages of involving people . - С .156
Concluding comment . - С .157
8 Managing complexity . - С .159
Introduction . - С .159
Managing change: core competences . - С .162
Decision-making . - С .162
Coalition-building . - С .163
Achieving action . - С .163
Maintaining momentum and effort . - С .163
Management styles for change . - С .163
Agenda for implementing change . - С .166
Corporate culture . - С .167
9 Programmes of change . - С .170
Introduction . - С .170
Cycles of change . - С .171
Learning and change . - С .174
Programmes of change . - С .177
Case study: Euro Manufacturing . - С .180
Beginnings . - С .182
Learning . - С .182
10 Leadership in practice . - С .184
Introduction . - С .184
All things to all men! . - С .185
Leadership, vision and strategy . - С .186
Leaders and situations . - С .187
The context of leadership . - С .191
Managers and leadership . - С .193
Leadership and 'human scale . - С .194
11 Learning from changing . - С .197
Introduction . - С .197
Case study: ABF Ltd . - С .197
Tony, the Company Accountant . - С .198
John, the Production Director . - С .198
Managing change for management development . - С .201
The management of crisis and turnaround . - С .203
12 A strategy for effectiveness . - С .210
Introduction . - С .210
Force field analysis . - С .210
The implementation exercise . - С .211
Problems and solutions . - С .212
Self-assessment for change . - С .219
Concluding comment . - С .222
References . - С .223
Index . - С .229
УДК

Кл.слова (ненормированные):
Менеджмент -- Management -- Менеджмент -- Керівник -- Head -- Руководитель -- Криза -- Crisis -- Кризис
Аннотация: Managing Change in Organizations, second edition, offers a thorough and practical overview of how to achieve effective organizations. It offers guidance and techniques for planning, implementing and reviewing major organizational changes and suggests how people and organizations can take full advantage from the process of change. There is a stragetic emphasis throughout and many practical exercises.

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2.
65.052.2
R-52


    Ricketts, Don
    Managerial Accounting [Текст] : second edition / Don Ricketts, Gray Jack. - Boston : Houghton Mifflin Company, 1991. - 949 с. - ISBN 0-395-43362-2 : Б. ц.
    Содержание:
Preface xi
Part . - С .1
Fundamentals of Managerial
Accounting . - С .1
1Accounting and the
Management Process . - С .2
Organizations: Their Objectives and
Goals . - С .3
The Management Process . - С .4
Planning and Budgeting . - С .4
Organizing . - С .5
Implementing . - С .6
Controlling . - С .7
The Accountant in the Organization . - С .8
The Controller's Office . - С .9
The Treasurer's Office . - С .11
The Accounting Process . - С .7
Financial Accounting . - С .11
Managerial Accounting . - С .12
Accounting Information as an
Economic Commodity . - С .15
Standards of Ethical Conduct . - С .75
2 Cost Classification and Flow . - С .25
Product Costs Versus Period Costs . - С .26
Cost Classification in a
Merchandising Company . - С .29
Cost Classification in a
Service Company . - С .31
Cost Classification in a
Manufacturing Company . - С .34
Direct Materials . - С .36
Direct Labor . - С .37
Manufacturing Overhead . - С .37
Prime Costs and Conversion Costs . - С .38
Total Manufacturing Costs Versus
Unit Manufacturing Costs . - С .40
Manufacturing Cost Flows . - С .47
Statement of Cost of Goods Manufactured . - С .42
Statement of Cost of Goods Manufactured and Sold . - С .43
Two Product Costing Systems . - С .46
Job Order Cost Accounting . - С .46
Process Cost Accounting . - С .46
3 Cost Behavior and Estimation . - С .65
Cost Behavior Patterns . - С .66
Variable Costs . - С .66
Fixed Costs . - С .68
Mixed Costs . - С .69
Step Costs . - С .70
Causes of Cost Behavior Patterns . - С .72
The Engineering Approach to
Cost Estimation . - С .73
Cost Estimation from Historical Data . - С .74
Selection of a Cost Driver . - С .75
The Graphic Approach . - С .76
The High-Low Approach . - С .80
Regression Analysis . - С .83
Using Cost Behavior in Reporting
Income: The Contribution Format . - С .87
Part . - С .2
Cost Accounting Systems . - С .770
4Job Order Costing . - С .112
Designing a Cost Accounting
System . - С .113
Choosing Between Job Order and Process Costing . - С .714
Job Order Costing . - С .114
Process Costing . - С .115
Calculating the Average Cost per Unit . - С .776
Accounting for Materials Costs . - С .778
Purchase of Materials . - С .118
Issue of Materials . - С .119
Accounting for Labor Costs . - С .722
Accounting for Manufacturing
Overhead Costs . - С .726
The Predetermined Overhead Rate . - С .727
Applied Overhead Costs . - С .130
Actual Overhead Costs . - С .130
Accounting for Over- and
Underapplied Overhead . - С .132
Causes of Over- and Underapplied Overhead . - С .133
Reporting Over- or Underapplied Overhead . - С .135
Accounting for the Cost of
Finished Goods and the Cost of
Goods Sold . - С .737
Cost of Finished Goods . - С .138
Cost of Goods Sold . - С .139
Preparing Statements of the Cost of
Goods Manufactured and Sold . - С .747
The Statement of Cost of Goods
Manufactured . - С .141
The Statement of Cost of Goods Sold . - С .142
5 Process Costing . - С .766
A Simple Illustration of Process
Costing . - С .767
Identifying Costs with Activities . - С .770
Accounting for Partially Completed
Units in Ending Inventory . - С .774
Calculating Equivalent Units for Resources
Added Uniformly . - С .176
Calculating Equivalent Units for Resources
Added in a Lump . - С .777
Using Equivalent Units to Calculate
Unit Costs and Total Costs . - С .779
Accounting for Partially Completed
Units in Beginning Inventory . - С .784
The Moving Average Cost Flow Assumption . - С .186
The FIFO Cost Flow Assumption . - С .192
Part . - С .3
Accounting in Managerial
Planning Decisions . - С .220
6 Cost-Volume-Profit Analysis . - С .222
Basic Assumptions of Cost-VolumeProfit Analysis . - С .223
Basic Approaches to Cost-VolumeProfit Analysis . - С .225
Equation Approach . - С .225
Contribution Margin per Unit Approach . - С .226
Contribution Margin Ratio Approach . - С .228
The Graphic Approach to CostVolume-Prof it Analysis . - С .237
Some Managerial Uses of CostVolume-Profit Analysis . - С .234
Target Profit . - С .234
Margin of Safety . - С .235
Effect of a Change in Sales Price . - С .236
Effect of a Change in Variable Costs . - С .237
Effect of a Change in Fixed Costs . - С .237
Effect of a Simultaneous Price and
Cost Changes . - С .238
Multiproduct Cost-VolumeProf it Analysis . - С .247
Maximizing the Contribution from Scarce Resources . - С .244
Computerized Cost-Volume-Profit
Analysis . - С .247
Appendix 6linear Programming . - С .270
Formulation of the Problem . - С .272
Graphic Solution of a Linear
Program . - С .273
7 Planning the Master Budget . - С .277
Purposes of the Master Budget . - С .275
Strategic Planning . - С .279
Coordination of Activities . - С .279
Communications of Plans . - С .279
Performance Evaluation . - С .280
Uses and Abuses of the Master Budget . - С .280
An Overview of the Master Budget . - С .280
Preparing a Master Budget . - С .283
Sales Budget . - С .283
Production Budget . - С .286
Direct Materials Budget . - С .290
Direct Labor Budget . - С .292
Manufacturing Overhead Budget . - С .293
Ending Inventory Budget . - С .295
Selling and Administrative Expense Budget . - С .296
Budgeted Income Statement . - С .298
Cash Budget . - С .299
Budgeted Balance Sheet . - С .300
The Master Budget in a
Merchandising Company . - С .304
Safes Budget . - С .305
Purchases Budget . - С .305
Selling and Administrative Expense Budget . - С .307
Cash Budget . - С .307
Budgeted Income Statement . - С .309
Budgeted Balance Sheet . - С .309
Use of Computerized Financial
Planning Models . - С .313
New Manufacturing Environment . - С .314
Suppliers . - С .315
Flexibility in the Manufacturing Process . - С .315
Quality . - С .315
Benefits of a JIT Inventory System . - С .316
8 Relevant Costs and
Management Decisions . - С .352
Recurring and Nonrecurring
Decisions . - С .353
Relevant Costs . - С .354
Sunk Costs . - С .354
Special Orders and Capacity
Utilization . - С .356
A Common Pitfall: Unit Fixed Costs . - С .359
Other Factors in a Special-Order Decision . - С .359
Make-or-Buy Decisions . - С .367
The Effect of Production Volume . - С .362
Other Factors in a Make-or-Buy Decision . - С .363
Adding and Dropping Products . - С .365
Sell-or-Process-Further Decisions . - С .367
Part . - С .4
Accounting in Managerial
Control Decisions . - С .398
9 Responsibility Accounting; Segmented
Reporting and Direct Costing . - С .400
Responsibility Accounting . - С .407
Common Patterns for Dividing
Responsibility . - С .403
Division by Business Function . - С .403
Division by Product Line . - С .403
Division by Geographic Region . - С .405
Financial Responsibility Centers and Their Accounting
Needs . - С .405
Expense Centers . - С .407
Revenue Centers . - С .407
Profit Centers . - С .407
Investment Centers . - С .408
The Principle of Controllability . - С .409
Level of Authority and Controllability . - С .410
Time Period and Controllability . - С .410
Assigning Costs to Organizational
Segments: Direct Costs Versus
Common Costs . - С .477
Preparing Reports for Segments . - С .472
Product-Line Reports . - С .413
Territory Reports . - С .415
Reports by Type of Customer . - С .418
Controllability and Segmented
Reporting . - С .420
Assigning Costs to Inventory:
Direct Costing Versus
Absorption Costing . - С .422
10 Standard Costs: Direct Materials and Direct Labor . - С .457
Uses of Standard Costs . - С .458
Cost Accounting . - С .459
Preparing Budgets . - С .459
Measuring Performance . - С .459
Bases of Standard Costs . - С .460
Currently Attainable Standards . - С .460
Theoretical Standards . - С .460
Direct Materials Variances . - С .467
Establishing Standards for Direct Materials . - С .461
Calculating Variances for Direct Materials . - С .462
Reporting Direct Materials Variances to Management . - С .468
Direct Labor Variances . - С .470
Establishing Standards for Direct Labor . - С .470
Calculating Variances for Direct Labor . - С .471
Reporting Direct Labor Variances to Management . - С .475
Investigating Variances . - С .478
Statistical Quality Control . - С .478
Managerial Judgment . - С .480
Standard Costs in the General
Ledger . - С .481
11 Flexible Budgets and Manufacturing
Overhead Costs . - С .501
Flexible Overhead Budgets . - С .502
Format for the Flexible Budget . - С .503
Advantages of the Flexible Budget . - С .504
Selecting a Cost Driver . - С .505
Manufacturing Overhead Standards . - С .506
Avoiding Seasonal Variations in
Cost and Volume . - С .506
Calculating the Predetermined Overhead
Rate . - С .506
Calculating the Standard Applied
Manufacturing Overhead Cost per Unit . - С .507
Manufacturing Overhead Variances . - С .508
The Budget Variance . - С .508
The Volume Variance . - С .518
Causes of Manufacturing Overhead
Variances . - С .524
Controllable Costs . - С .524
Allocated Costs . - С .524
Nonfinancial Measures for Controlling
Manufacturing Overhead . - С .525
Application of Flexible Budgets to
Nonmanufacturing Activities . - С .526
Manufacturing Overhead Costs in the General Ledger . - С .528
12 Performance Measurement: Revenue
Centers and Profit Centers . - С .551
Performance Measurement in
Revenue Centers . - С .552
Performance Measurement in
Profit Centers . - С .553
Uses of Revenue Variances . - С .554
Calculation of Revenue Variances . - С .556
Sales Price Variance . - С .556
Sales Volume Variance . - С .559
Sales Mix Variance . - С .559
Calculation of Expense and
Revenue Variances for Profit
Center Managers . - С .566
Performance Analysis by Sales
Territory, Distribution Channel, and Product Line . - С .570
Analysis by Territory . - С .571
Analysis by Distribution Channel . - С .575
Analysis by Product . - С .577
13 Performance Measurement:
Investment Centers . - С .600
Return on Investment (ROI) . - С .607
Calculating ROI . - С .602
Setting a Budgeted ROI . - С .602
Residual Income (Rl) . - С .603
Calculating Rl . - С .603
Setting Target Rate of Return . - С .605
The Du Pont Formula . - С .605
Return on Sales . - С .605
Asset Turnover . - С .606
Calculating ROI with the Du Pont Formula . - С .607
Using the Du Pont Formula . - С .608
Problems in Measuring Earnings for an Investment or
Profit Center . - С .609
Allocation of Corporate Costs . - С .610
Effects of Transfer Prices . - С .612
Problems in Measuring Investment for ROI and Rl
Computations . - С .672
What is Included in Investment? . - С .612
How are Included Items Measured? . - С .613
Supplementary Measures of
Performance . - С .674
Transfer Prices . - С .677
Market-Based Transfer Prices . - С .618
Cost-Based Transfer Prices . - С .624
Multinational Transfer Pricing . - С .627
PartS
Advanced Topics in
Managerial Accounting . - С .652
14 Introduction to Capital
Expenditure Analysis . - С .654
Capital Expenditures and Long-Range
Planning . - С .655
Characteristics of Capital
Expenditures . - С .656
Return on Investment Versus Return of Investment . - С .656
Discounted Cash Flows . - С .657
Present Value Analysis . - С .658
Calculating Future Values . - С .658
Calculating Present Values (Discounting) . - С .660
Calculating the Present Value of an Annuity . - С .667
Evaluation of Capital Expenditures . - С .664
New Product Investment . - С .667
Machine Replacement . - С .669
The Incremental Approach to Evaluation . - С .669
Time-Adjusted Rate of Return: An
Alternate Method of Analysis . - С .672
Calculating the Time-Adjusted Rate of
Return . - С .673
Interpolating to Find the Time-Adjusted
Rate of Return . - С .675
Postaudit of Capital Expenditures . - С .676
15 Further Topics in Capital
Expenditure Analysis . - С .691
The Effect of Income Taxes on
Capital Expenditures . - С .692
Gain or Loss from Selling Old Equipment . - С .692
Increased Revenues and Expenses . - С .693
The Depreciation Tax Shield . - С .695
Including Income Tax Effects in a Capital
Expenditure Analysis . - С .699
The Cost of Capital and the
Minimum Rate of Return . - С .703
Ranking Projects by Profitability
Index . - С .705
Ranking Projects by Payback Period . - С .770
Calculating the Payback Period . - С .710
Weaknesses of the Payback Method . - С .712
Ranking Projects by Accounting
Rate of Return . - С .776
16 Cost Allocation . - С .740
Shortcomings of Plantwide
Predetermined Overhead Rates . - С .747
Advantages of Activity-Based
Predetermined Overhead Rates . - С .743
Assigning Service Activity Costs to
Production Activities . - С .746
Identifying Service Activities . - С .747
Tracing Overhead Costs to Activities in
Which They Were Incurred . - С .748
Assigning Service Activity Costs to User
Production Activities . - С .748
Calculating Activity-Based
Predetermined Overhead Rates . - С .753
Assigning Fixed and Variable
Costs Separately . - С .756
17 Analysis of Financial Statements . - С .778
Standards for Financial Comparison . - С .779
Comparison with Predetermined Standards . - С .780
Comparison with Past Performance . - С .780
Comparison with Competitors . - С .780
Preparing Comparative Statements . - С .757
Showing Amount and Percentage of Change . - С .781
Adjusting for Differences in Size.'
Common-Size Financial Statements . - С .785
Use of Ratios . - С .793
Earning-Power Ratios . - С .795
Earnings per Share . - С .795
Fully Diluted Earnings per Share . - С .797
Price-Earnings Ratio . - С .798
Dividend Payout Ratio . - С .799
Dividend-Yield Ratio . - С .799
Return on Total Assets Ratio . - С .800
Return on Common Shareholders' Equity . - С .801
Financial Leverage . - С .804
Debt-Paying-Ability Ratios . - С .806
Working Capital . - С .807
Current Ratio . - С .808
Acid-Test Ratio . - С .811
Accounts Receivable Turnover . - С .811
Average Collection Period . - С .812
Inventory Turnover . - С .813
Average Selling Period . - С .813
Times-Interest-Earned Ratio . - С .814
Debt-to-Equity Ratio . - С .815
Book Value per Sha re . - С .816
18 Statement of Cash Flows . - С .850
Uses for Statements of Cash Flows . - С .557
Definition of Cash . - С .552
Identifying Cash Flows . - С .553
Preparing a Simple Statement of Cash
Flows from the Balance Sheet . - С .555
Format for a Statement of Cash Flows . - С .556
T Accounts as an Aid in Preparing a
Statement of Cash Flows . - С .566
Using T Accounts to Double-Check and Refine
Statements of Cash Flows . - С .567
Using T Accounts to Prepare a Statement of
Cash Flows . - С .870
Appendix A
Present Value Tables . - С .917
Glossary . - С .923
Index . - С .937
УДК

Кл.слова (ненормированные):
Облік бухгалтерський -- Accounting -- Учет бухгалтерский -- Менеджмент -- Management -- Менеджмент
Аннотация: The first edition of Managerial Accounting was based on a systematic evaluation of the needs of managerial accounting students and teachers. We used extensive market research and analyzed over 100 course syllabi. The second edition benefits from the feedback from many users and nonusers in all parts of the United States and Europe. Many instructors and students shared their experiences with the first edition. The authors used their combined 41 years of experience in teaching managerial accounting to write the second edition.


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3.
331.108.2
B-34


    Beardwell, I.
    Human Resource Management: A Contemporary Approach. - 3-rd ed. [Текст] / I. Beardwell. - Harlow : Pearson Education, Inc., 2001. - 770 с. - ISBN 0-273-64316-9 : Б. ц.
    Содержание:
Introduction to Part . - С .3
An introduction to human resource management:strategy, style or outcome . - С .4
Ian Beardwell
Introduction . - С .4
Some assumptions about human resource management . - С .13
The search for the defining characteristics of HRM . - С .15
The origins of human resource management . - С .17
Human resource management: the state of the debate . - С .24
2 Human resource management in context . - С .32
Audrey Collin Introduction . - С .32
The immediate context of HRM . - С .36
Echoes from the wider context of HRM . - С .42
Ways of seeing and thinking . - С .46
Conclusion. . . and a new beginning? . - С .56
Part 1 Case Study . - С .63
Part 2
RESOURCING THE ORGANISATION . - С .65
Introduction to Part . - С .67
3 Human resource management and the labour market . - С .69
Tim Claydon
Introduction . - С .69
Theories of the labour market . - С .70
Labour markets in practice . - С .74
Explaining the real world . - С .78
Institutional theories of the labour market . - С .86
The radical approach to institutionalist analysis . - С .88
Labour market theories and the analysis of HRM . - С .89
Controversies: the flexibility debate . - С .97
Conclusion: HRM, flexibility and the labour market . - С .117
Human resource planning: control to seduction? . - С .124
Damian O'Doherty
Introduction . - С .125
The need for manpower planning . - С .127
Who does manpower planning? . - С .130
The creation of a manpower plan . - С .135
Analysing demand and supply . - С .143
Complications: dynamics and change . - С .146
The management of change: HRP and future directions . - С .149
Assumptions and the field of vision in manpowerplanning . - С .156
New organisation, teamworking and self-development:the emergence of human resource planning . - С .162
Conclusions . - С .169
Job design: signs, symbols and re-signations . - С .177
Damian O'Doherty
Introduction . - С .178
Taylorism and the degradation of labour . - С .181
Alienation and work . - С .189
Socialisation and orientations to work . - С .193
Human relations revisited: change programmes and job
design . - С .197
The flexible worker controversy . - С .202
Contemporary job design: an etymology
. - С .208
Teamworking, business process re-engineering andaesthetics disorientation, simulation and re-sign? . - С .211
Conclusions . - С .217
Recruitment and selection . - С .225
Julie Storey and Mary Wright
Introduction . - С .225
The external context . - С .226
Developments in the systematic approach to recruitment
and selection . - С .235
Internal organisational context . - С .251
Conclusions . - С .258
Part 2 Case Study . - С .265
Part 3
DEVELOPING THE HUMAN RESOURCE . - С .267
Introduction to Part . - С .269
7 Learning and development . - С .272
Audrey Collin
Introduction . - С .272
The changing world of work and organisations . - С .273
Learning and development . - С .277
The outcomes and processes of learning . - С .283
The process of development . - С .295
The context of learning . - С .306
The facilitation of learning and development inorganisations . - С .310
Conclusions . - С .313
Controversial issues . - С .314
8 Human resource development: the organisation and
the national framework . - С .324
Len Holden
Introduction . - С .324
The need for training . - С .325
Creating a human resource development plan . - С .327
The learning organisation . - С .337
HRD and the national framework for vocational education and training . - С .341
VET in the leading industrialised nations . - С .343
VET in Britain . - С .349
Recent VET developments . - С .355
Controversial issues . - С .360
9 Management development . - С .368
Mike Doyle
Introduction . - С .368
Defining management development . - С .370
Management development and organisational strategy . - С .374
Organisational approaches to management development . - С .377
Organising and implementing management developmentprogrammes . - С .386
International management development . - С .400
Controversial issues . - С .408
Part 3 Case Study . - С .431
Part 4
THE EMPLOYMENT RELATIONSHIP . - С .433
Introduction to Part . - С .435
10 The employment relationship and contractualregulation . - С .436
Ian Clark
Introduction . - С .436
The central significance of the employment contract . - С .437
The contract of employment . - С .444
Operational control in the employment relationship . - С .459
Conclusion . - С .469
11 Establishing the terms and conditions ofemployment . - С .474
Sue Marlow and Julie Storey
Introduction . - С .474
The collective agreement . - С .479
The development of collective bargaining in Britain . - С .480
Changes in collective bargaining since the 1980s . - С .483
Public sector bargaining . - С .487
New Labour, collective bargaining and social partnerships . - С .489
Controversies in HRM and collective bargaining . - С .491
Establishing terms of employment in small firms . - С .493
Managing labour in organisations without unionrecognition . - С .496
12 Reward and performance management . - С .506
Ian Roberts
Introduction . - С .506
Theoretical foundations . - С .507
A strategic perspective on reward . - С .510
Reward philosophy . - С .511
Reward structures and schemes . - С .511
Performance-related pay . - С .523
The importance of fairness . - С .530
Employee benefits and recognition schemes . - С .532
Contingency theory . - С .536
Executive pay . - С .537
Performance management . - С .538
Psychological contracts . - С .545
International remuneration policies . - С .547
Conclusion . - С .549
13 Employee involvement and empowerment . - С .559hen Holden
Introduction . - С .559
HRM and employee involvement . - С .561
Employee involvement and communication . - С .564
Empowerment . - С .574
Controversy: does employee involvement work? The case
of TQM . - С .579
International aspects of employee involvement . - С .582
14 Human resource management in the public sector . - С .598
Trevor Colling
Introduction . - С .598
The 'golden era': Morrisonian organisations and model
employment . - С .600
Changing policy contexts: markets to modernisation . - С .602
The changing nature of the 'model employer . - С .608
Conclusions . - С .617
Part 4 Case Study . - С .627
Part 5
INTERNATIONAL HUMAN RESOURCE MANAGEMENT . - С .629
Introduction to Part . - С .631
15 International human resource management . - С .633hen Holden
Introduction . - С .633
International HRM: some attempts at definition
. - С .634
Approaches to international and comparative HRM:convergence and divergence, the study of comparative
HRM . - С .634
Comparative HRM . - С .647
International HRM . - С .657
Conclusion . - С .671
16 Human resource management and Europe . - С .679
Len Holden
Introduction . - С .679
European Union issues . - С .680
The Social Charter . - С .685
Eastern Europe . - С .699
17 Human resource management in Asia . - С .708hen Holden and hinda Glover
Introduction . - С .708
Japan: economic growth and HRM . - С .710
China: economic growth and HRM . - С .717
Hong Kong: economic growth and HRM . - С .727
South Korea: economic growth and HRM . - С .729
Singapore: economic growth and HRM . - С .734
Part 5 Case Study . - С .742
Glossary of terms and abbreviations . - С .745
Index . - С .751
УДК

Кл.слова (ненормированные):
Менеджмент персоналу -- Personnel management -- Менеджмент персонала -- Ресурси людські -- Human resource -- Ресурсы человеческие

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4.
159.9
U-75


    Urech, E.
    Speaking Globally: Effective Presentations Across International and Cultural Boudaries.-2th ed. [Текст] / E. Urech. - Rollinsfor : Book Network Int., Inc., 2004. - 241 с. - ISBN 0-9717615-1-5 : Б. ц.
    Содержание:
Determine Your Desired End Results . - С .1
What Do You Want Your Audience to Do When You Finish
Speaking? . - С .2
How Do You Want to Come Across? . - С .3
What Do You Want Your Audience to Remember Two Weeks
After You Speak? . - С .4
Determine Your Audience's WIIFM . - С .5
30 Minutes x 200 People = 100 Hours of Persuasion . - С .6
Design a Winning Speech . - С .8
The "Tell Them" Technique . - С .9
Choose an Appropriate Format:
Seven Ways to Organize Your Speech . - С .10
Sources for Material . - С .13
Dealing with Data: Limit, Simplify, Sequence . - С .13
Three Ways to Write Your Speech:
Stringing, Molding and Juggling . - С .15
Use Large Cards for Your Notes . - С .16
Begin and End Dynamically . - С .19
Beginnings . - С .20
Tell Your Audience Why They Should Listen to You . - С .23
Endings . - С .25
Make Your Message Memorable . - С .29
Position Yourself Differently from the Other Speakers . - С .29
Storytime! Find the Story in Your Message . - С .35
Paint a Picture with Words . - С .36
Adapt to Make a Connection . - С .41
Get Your Audience's Attention . - С .42
Pay Attention to Protocol . - С .43
Adapt Your Verbal Delivery . - С .44
Get Your Audience Involved . - С .47
Let Your Interpreter Help You . - С .48
Adapt Your Non-Verbal Delivery . - С .50
Use Visuals that Work . - С .54
Guidelines for Great Graphics . - С .55
Using Videotapes . - С .58
Flip Chart . - С .59
Handouts . - С .60
Models and Objects . - С .61
Demonstrations . - С .62
You Are Your Best Visual Aid . - С .63
Deliver Your Message with Power and
Comfort . - С .66
The Stride and Glide Technique . - С .67
Control Your Nerves with the 3-B Exercises . - С .71
Positive Body Language . - С .76
Master Your Voice . - С .77
Handle Q&A Sessions, Hecklers and Other
Situations with Ease . - С .81
Get Good Mileage Out of Your Question and Answer
Session . - С .81
When You Substitute for Another Speaker . - С .84
The After-Lunch Slot . - С .85
The After-Dinner Slot . - С .85
Read a Script Convincingly: Use The Scoop Technique . - С .86
Audience Interference . - С .87
When Your Audience is Unreceptive . - С .89
Hecklers in the Audience . - С .89
Emergencies . - С .90
If Your Audience is Falling Asleep . - С .91
Video Conferences and Conference Calls . - С .91
Set Up for Speaking Success . - С .94
Room Size . - С .95
Tables/Seating Arrangement . - С .95
Decor . - С .95
Platforms . - С .95
Lectern . - С .96
Glass of Water . - С .97
The Lighting . - С .97
Temperature/Ventilation . - С .97
Distractions . - С .97
The Microphone . - С .98
In-House Technician . - С .99
Speaker's Checklist for Success . - С .99
Your Appearance: You Are Your Best Visual Aid! . - С .99
Travel Tips for Speakers . - С .101
Raise Your Voice: Guidelines for Women . - С .103
Surpass Expectations: Be Focused, Organized and
Punctual . - С .105
Use On-Target Language . - С .106
Be Sensitive to Your Audience . - С .106
Surprise Your Audience: Enjoy Yourself . - С .107
Include a "Chuckler" . - С .107
Channel Your Nerves . - С .108
Listen to Your Voice . - С .109
Increase Your Vocal Power . - С .109
Connect with Your Eyes . - С .112
Stand and Move with Poise . - С .112
Take Advantage of Your Appearance . - С .113
Make it Happen! . - С .117
Take Center Stage! . - С .118
Propose a Toast, Moderate a Conferenceand Other Speaking Pleasures . - С .119
Proposing a Toast . - С .119
Moderating a Conference . - С .121
Introducing Another Speaker . - С .125
Introducing Yourself . - С .127
The Elevator Speech . - С .128
Accepting an Award with TACT . - С .129
Face the Media without Losing Face . - С .131
Pros and Cons of Television Interviews . - С .131
Before Your Interview . - С .132
At the Studio . - С .136
During the Interview . - С .138
On-Location Interviews . - С .140
Live or Taped? . - С .140
After the Interview . - С .141
Crisis Interviews . - С .141
Avoid Pitfalls and Faux Pas . - С .143
50 Country Profiles Giving Advice On:
Time . - С .144
Names and Titles . - С .145
Business Cards . - С .145
Dress Code . - С .146
Toasts . - С .146
Non-Verbal Communication . - С .146
Your Speech . - С .146
Especially for Women . - С .148
Comments . - С .148
Conclusion . - С .229
Appendix I: Countdown for Your Speaking Assignment . - С .230
Appendix II: Last-Minute Changes . - С .234
Index . - С .237
УДК

Кл.слова (ненормированные):
Культура -- Culture -- Культура -- Спілкування -- Communication -- Общение

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5.
336.761
К-64


    Кондратьев, Д.Л..
    Ныне где пристойно, сделать биржу [Текст] : на английском языке / Д.Л. Кондратьев. - М. : ММВБ, 2000. - 176 с. - ISBN 5-8341-0010-4 : Б. ц.
    Содержание:
Contents
BEGINNINGS IN THE "IVANOV HUNDREDS" . - С .7
THE "CTY" OF MOSCOW . - С .16
RUSSIA'S "DISTRIBUTOR OF SECURITIES" . - С .40
THE STATE SEEKS LOANS . - С .75
N THE "KITCHEN" OF THE EXCHANGE . - С .100
THE MERCHANTS' CLUB
AND MERCHANT PHILANTHROPY . - С .122
RUSSIA ACQUIRES ITS REGIONS . - С .132
POSTSCRIPT . - С .167
KEY EVENTS IN THE HISTORY OF RUSSIAN EXCHANGES . - С .170
BIBLIOGRAPHY . - С .173
УДК
ББК 65.262.6

Кл.слова (ненормированные):
Біржа -- Stock market -- Биржа -- Біржа фондова -- Stock exchange -- Биржа фондовая

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6.
    (Нет сведений об экземплярах)
Шифр: А73/2004/03
   

Актуальные проблемы Европы [Текст]. - ISSN 0235-5620
2004г. N 03
Содержание:
Я. Г. Шемякин J .Shemiakin
Влияние Европы на цивилизационные процессы в Латинской Америке Influence of Europe on Latin America's civilizational processes.......11
О. A.Жирнов О. Zhirnov
Европейский союз - Латино-Карибская
Америка: Проблемы и перспективы стратегического партнерства. European
Union - Latin America strategic partnership: Problems and prospects..40
В . M .Та й a p, A . Ю. С в и риден ко V.Tayar, A.Sviridenko
Единая европейская валюта и последствия ее введения для стран Латинской Америки
Single European currency and its introduction consequences for Latin
America.........61
П.П.Яковлев P.Jakovlev
Аргентинский кризис и интересы европейского бизнеса Argentinean crisis and the interests of European business..75
В . Л.Семёнов V.Semionov
Европейские банки в Латинской Америке
European banks in Latin America.....101
В. П. To ц к и и V.Tozkii
Испания и Ибероамериканское сообщество в начале XXI в. Spain and Iberoamerican community at the beginning of the XXI century...........128
В. M. Та й a p V. Tayar
Германия - Латинская Америка: Параметры экономического сотрудничества
Germany - Latin America:
Characteristics of economic cooperatin........146
C.S. Погорельская S. Pogorelskaja
Германские политические фонды в
Латинской Америке German political foundations in Latin America.....164
И. Г. Си н ел ь щи ко в а I.
Sinelshchikova
Испания - Латинская Америка:
Внешнеэкономические связи на фоне процессов глобализации Spain - Latin
America: Economic relations in the context of globalization processes..176
E. И. Мартынова E. Martynova
Португалия - Бразилия: Экономические взаимоотношения Portugal - Brazil:
Economic relations......190
M. E.Кабицкий M.Kabizki
Политические и культурные отношения
Португалии со странами Латинской Америки
Political and cultural links between
Portugal and Latin America....201
ПРИЛОЖЕНИЕ
ДОКУМЕНТЫ ВСТРЕЧ НА ВЫСШЕМ УРОВНЕ ГЛАВ
ГОСУДАРСТВ И ПРАВИТЕЛЬСТВ СТРАН
ЕВРОПЕЙСКОГО СОЮЗА, ЛАТИНСКОЙ АМЕРИКИ И
КАРИБОВ
Декларация Рио-де-Жанейро (29 июня 1999 г.)............218
Политическая декларация: Мадридские обязательства (17мая 2002 г.)....230
Европейский союз - Латинская Америка и
Карибы: Общие ценности и позиции:
Рабочий документ........237
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Шифр: А73/2005/02
   

Актуальные проблемы Европы [Текст]. - ISSN 0235-5620
2005г. N 02
Содержание:
Об авторах
About the authors........6
Г. Мацонашвили Т. Matsonashvili
Введение. Противоречивые тенденции развития демократии в Европе в начале
XXI в.
Introduction. Contradictions in the development of democracy in Europe in the early XXI century........7
У. Бек U. Beck
Дилемма демократии в эпоху глобализации
The dilemma of democracy at the age of globalization.........24
У. Бек U. Beck
Амбивалентность космополитического режима
The ambivalences of a cosmopolitan regime..........46
К. Байме фон К. Beyme von
Дилеммы европейской демократии: Синдром усталости демократии и возможности ее реформирования Dilemmas of the European democracy: The fatigue syndrome of democracy and chances for its reforming..........78
8. Вайденфельд W. Weidenfeld
Расширение, сведение воедино, дифференцирование: Европейский союз перед новыми вызовами Widening, uniting, differentiating: The European
Union facing new challenges......100
Л. Лыкошина L. Lykoshina
Польша начала XXI в.: Кризис власти или кризис демократии? Poland at the beginning of the XXI century: the crisis of power or the crisis of democracy?........120
В. Орлов в. Orlov
Чиновник и гражданское общество в российской государственности A burocracy and civil society in the
Russian statehood.......137
А. Птушенко A. Ptushenko
Место самоуправления в российском государстве
A role of self-governance in Russian state..........162
M. Хендерсон M. Henderson
Прощение - дилемма демократии
Forgiveness - a dilemma of democracy...189
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