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T-46


    Kenneth, R.
    Management (cases in management) [Текст] : third edition / R. Kenneth, J. Mathys Nicholas. - Boston : Houghton Mifflin Company, 1990. - 352 с. - ISBN 0-395-52934-4 : Б. ц.
    Содержание:
To the Instructor ix
Types of Industries and Topics Covered by Cases x
Learning Goals for Each Case xiii
Using This Casebook with Other Textbooks xxii
How to Analyze a Case . - С .1
Part 1; An Introduction to Management
Chapter I. Managing and the Manager's Job
Case I. The New Job Dilemma . - С .9
Case 2. The Summer Job (Bef ore) . - С .12
Case3. A Matter of Time . - С .13
Case 4. Economy Food Marts . - С .15
The Evolution of Management Thought
Casel. Early Management Principles . - С .19
Case 2. Mary . - С .21
Case 3. The Granger Inn . - С .24
Case 4. The Importance of Setting Standards . - С .26
Case 5. Human Relations Research at Sears, Roebuck inthe 1940s: A Memoir . - С .28
Organizational Environments and
Effectiveness
Case I. Finding a Good Location for a Fast Food
Franchise . - С .47
Case 2. Determining a Hospital's Market Area . - С .50
Case 3. The Kansas Railroad . - С .53
Case 4. Buffering Berry's Business . - С .56
Case 5. Stratospheric Depletion of Ozones . - С .58
Part 2: Decision Making and Planning
Managerial Decision Making
Casel. What to Do with the Gift? . - С .65
Case 2. Reliance Insurance Company . - С .66
Case 3. Too Many Stations? . - С .68
Case 4. The Location Decision: Whose Best Interest? . - С .69
Organizational Goals and Planning
Case I. The Department of Management . - С .73
Case 2. Matching Reinforcements with Goals . - С .76
Case 3. Quantifying Qualitative Goals . - С .79
Case 4. The State Rehabilitation Service . - С .82
Case 5. More Airports Versus Fast Trains . - С .85
Strategy and Strategic Planning
Case 1. Does the Purchase Make Sense? . - С .93
Case 2. Wide World of Travel . - С .95
Case 3. The Summer Job (After) . - С .96
Case 4. Harrington Holding Company . - С .97
Tactical and Operational Planning
Case I. St. Andrew College . - С .99
Case 2. Omega Supermarkets . - С .101
Case 3. MaryMaloney . - С .103
Case 4. Electronic Systems, Inc . - С .105
Part 3: The Organizing Process
Components of Organizational Structure
Casel. Job Design at NorthStar Manufacturing Company . - С .109
Case 2. The Illinois Best Department Stores, Inc . - С .113
Case 3. Developing the Manager and the Employee . - С .116
Case 4. The Organization of a University . - С .119
Case 5. Big Changes at Big Blue . - С .122
Organization Design and Culture
Case I. Down with Bureaucracy at Sibley Plastics . - С .133
Case 2. Technology Innovations on the Railroad . - С .136
Case 3. National Building Products, Inc . - С .139
Case 4. Toronto Advertising, Ltd . - С .142
Case 5. Businesses Are Signing Up for Ethics . - С .145
Managing Human Resources
Casel. Impire Corporation . - С .149
Case 2. south westmetal works . - С .152
Case 3. What Went Wrong with the Selection? . - С .153
Case 4. Who to Promote? Education Versus Experience . - С .155
Organization Change, Development, and
Revitalization
Casel. Mississippi Air . - С .157
Case 2. Using Confrontation Meetings as a Form of
Organization
Development at AT&T . - С .160
Case 3. Using Survey Feedback at General Motors to
Improve
Product Quality . - С .163
Case 4. Facing Gender Equality in Japan . - С .167
Case 5. GE's Crotonville: A Staging Ground for
Corporate Revolution . - С .170
Part 4: The Leading Process
Motivating Employee Job Performance
Casel. Cheryl and the Computer Company . - С .185
Case 2. Ken-Ray Book Company . - С .189
Case 3. U Lucky Dog Cleaning Service . - С .192
Case 4. Comstock Foods . - С .195
Case 5. Customer Feedback to the Main Office:
Selling Newspapers Plot, Stock, and Bare Shelf . - С .198
Leadership and Influence Processes
Casel. Realty Crossing, Ltd . - С .209
Case 2. Lyon Advertising Agency . - С .212
Case 3. Mrs. Loomis Case . - С .214
Case 4. Leaders Who Self-Destruct: The Causes and
Cures . - С .220
Interpersonal Processes, Groups, and
Conflict
Case I. Data Processing Equipment Company . - С .233
Case 2. The Informal Group at Automatic Electric . - С .235
Case 3. Advanced Electronics . - С .237
Case 4. The Office Allocation Committee at BCW . - С .240
Communication in Organizations
Casel. Bryant Pharmaceutical . - С .243
Case 2. St. Francis University . - С .245
Case 3. Who Should Be the Secretary? . - С .246
Case 4. Damon Manufacturing Company . - С .249
Part 5: The Controlling Process
The Nature of Control
Case I. Improving Quality at Beloit Marine . - С .251
Case 2. First Bank and Trust . - С .254
Case 3. General Homebuilders, Ltd . - С .257
Case 4. Controlling for Performance and for
Appropriate Conduct . - С .259
Case 5. Harold's Hamburgers . - С .261
Operations Management, Productivity, and
Quality
Casel. Lextronix Radio . - С .265
Case 2. Why Black Decker Is Cutting Itself Down to
Size . - С .267
Case 3. What Went Wrong at Fremont Appliance
Corporation? . - С .269
Case 4. Sun 'NSurfboard, Inc . - С .271
Managing Information Systems
Case Introduction. Pittsburgh Supply . - С .275
Case I. Pittsburgh Supply Part I: Customer Information
System . - С .277
Case 2. Pittsburgh Supply Part 2: financial information System . - С .279
Case 3. Pittsburgh Supply Part 3: Distribution
Information System . - С .282
Case 4. Pittsburgh Supply Part 4: Productivity and
Quality Control
Information Systems . - С .285
Case 5. Pittsburgh Supply Part 5: A Comprehensive
Management
Information System . - С .288
Control Techniques and Methods
Casel. Midwest Tool Die: A Division of RayCor . - С .291
Case 2. Wyoming Wonders . - С .294
Case 3. Route . - С .299
Case 4. Human Resource Management at Cole
International . - С .302
Case 5. Sears and the Retail Industry . - С .305
Part 6: Special Challenges of Management
Entrepreneurship and Small-Business
Management
Casel. Hamburger Haven . - С .309
Case 2. The Leather Shoppe . - С .311
Case 3. Allegre Fashions . - С .313
Case 4. Schiller's Ski House . - С .315
Managing in the international Sector
Casel. Marketing Angel Dolls . - С .317
Case 2. Plastic Suppliers, Inc. (PSI) . - С .319
Case 3. Kolbe Foods, International . - С .328
Case 4. Becoming a World-Class Competitor . - С .331
Managing with Ethics and Social
Responsibility
Case 1. Business Out Front on Schools: Unprecedented
Activism, from Execs through Ranks . - С .335
Case 2. Can a Good Lawyer Work Part-Time? Women Lead
Push for Alternative . - С .339
Case 3. Shakeup in Sears Family: New Format Changes
Old Suppliers' Relationships . - С .342
Case 4. Helping the Customers or Killing the Town? . - С .346
Case 5. Tradeoff in Futures Industry: Customer
Safeguards
Sacrificed to Growth, Critics Say . - С .349
УДК

Кл.слова (ненормированные):
Менеджмент -- Management -- Менеджмент
Аннотация: Although this book of cases has been developed as a companion volume to Management, Third Edition, by Ricky W. Griffin, it can be easily adapted to other popular principles of management texts. See the section Using This Casebook with Other Textbooks, which includes a table that cross-lists topic areas and texts.
This book of cases is based on the notion that the application of course-related material to an actual situation offers an effective means of learning: an active process rather than a passive one. As both students and teachers, we have found that such a process of discovery has been a particularly effective learning, and consequently teaching, device. To help you get the most out of this casebook, we have provided a table detailing the types of industries and topics covered by cases (Table 1) and a list of cases and their learning goals (Table 2).


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